The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Auxiliary Hydraulics
    3094 Harpers Ferry Dr.
    Tallahassee, FL 32308

    Copyright © 2014-2017 Auxiliary Hydraulics. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2017 Auxiliary Hydraulics. All rights reserved.

     



  • Privacy Policy
  • Auxiliary Hydraulics use of personal information that you may submit to Auxiliary Hydraulics through this Web site is governed by the Auxiliary Hydraulics Privacy Policy.

    We will never sell or rent any information provided herein by you, our customers, so as to create an account. This information is used only by us to contact you, our customers, should there be an issue with an order.

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  • Shipping & Delivery
  • At this time, Auxiliary Hydraulics ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Auxiliary Hydraulics ships merchandise to Austria, Australia, Canada, Denmark, France, Germany, Hungary, Israel, Italy, New Zealand, Norway, Sweden, Switzerland, and United Kingdom, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site passes to you when the merchandise is delivered to the shipping carrier.

    If you are in a location other than one listed above, and wish to purchase from Auxiliary Hydraulics, please contact us via the Contact Us page. Also note that we will no longer ship international via FedEx or UPS; packages will ship USPS ONLY.

    Please note, the shopping cart will occasionally over charge for shipping. Please be advised, we will refund excess charges over and above normal shipping rates.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient, and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Auxiliary Hydraulics is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

     



  • Sales Tax
  • Auxiliary Hydraulics charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

     



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Auxiliary Hydraulics reserves the right to change its payment procedures at any time without prior notice to you.

    Exchanges can be made within 14 days if the customer has purchased an incorrect item (wrong size, style). The customer will be responsible for the return shipping cost both from and to, and any difference in the cost of the item being exchanged for.
    If an error was made on the part of Auxiliary Hydraulics, we will reimburse the cost of return shipping, and ship the correct item to you at no additional cost.

    Defective items will be replaced within 90 days of original purchase date. The item should be returned to us where it will be inspected. If the item is deemed as defective, it will be replaced at no cost to you,



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.

    We accept Personal Checks and Money Orders through the mail. During checkout, select the Print and Call payment method and complete the order. We accept all major Credit Cards over the phone, as well as online through PayPal.